Shipping policy

Shipping Policy – AURAFUME™

Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).

Delivery times vary depending on your location and will be shown at checkout.

Once shipped, you will receive tracking information via email.

Shipping fees are calculated at checkout unless a free shipping promotion applies.

Please ensure your shipping address is correct. If an order is returned due to an incorrect address, reshipping fees may apply.

Shipping times are estimates and may be affected by customs, carrier delays, or peak seasons.

If tracking shows “delivered” but you did not receive your package, please contact us and we will assist you.

Email: contact@aurafume.store

Support Hours: Monday – Friday | 8:00 AM – 6:00 PM